Payment Policy

 

1. Scope and Company Information
This payment policy applies to all furniture and home products purchased through the Gdca Trade website (gdcatrade.com), including furniture and accessories for bedrooms, living rooms, dining rooms, and office spaces. This policy is intended for U.S. consumers to ensure clear understanding of the payment process, cost components, and security measures when placing an order.

Company information:

  • Company Name: GDCA TRADE LLC
  • Registered Address: 7510 SW 100 Street, PINECREST, FL 33156, United States
  • Company Registration Number (EIN): 88-0889733
  • Phone: +1 267-280-3514
  • Email: info@gdcatrade.com
  • Customer Service Hours: Monday to Friday, 9:00 AM-6:00 PM (EST)

For payment-related inquiries, customers can contact us via email, and we will respond within 24 hours.

2. Payment Currency and Methods
All orders are settled in U.S. Dollars (USD). The total amount displayed at checkout is the final payment amount, including applicable taxes.

Supported payment methods: Visa, MasterCard.

Before completing payment, please carefully verify payment information, billing address, and credit card details to ensure accuracy.

3. Order Cost Components
The total order amount consists of:

  • Product Price: The price of each item as listed on the product page(The tax in the price).
  • Shipping Fee: Calculated based on the order amount and displayed at checkout.

All costs are shown in USD and clearly listed before placing an order, ensuring customers are fully aware of the total payment required.

4. Payment Security and Data Protection
To ensure payment security, Gdca Trade implements the following measures:

  • Full credit card information (including card number and CVV) is not stored on our servers.
  • All payment information is transmitted via encrypted channels.
  • The system monitors unusual payment activity to ensure transaction safety.
  • Payments are processed by third-party payment service providers to further protect transaction security.

5. Handling Payment Issues
If issues occur during payment, customers may:

  • Payment Failure: Check credit card information, available balance, and online payment authorization.
  • Technical or Page Errors: Refresh the page or retry payment.
  • Incorrect Amount: Cancel the payment and contact customer service.
  • Duplicate Charges: Provide order information and payment proof for verification by customer service.

The customer service team will verify and provide solutions based on the situation.

6. Customer and Company Responsibilities

  • Errors caused by the system or payment platform (e.g., unsuccessful payments or duplicate charges) will be investigated and resolved by customer service.
  • Errors resulting from incorrect information entered by the user will be handled on a case-by-case basis.
  • Bank or network-related issues are handled by the respective financial institutions.
  • Gdca Trade is responsible for all transactions within its control and ensures a transparent and reliable payment process.

7. Customer Service and Contact Information
For payment-related inquiries, please contact Gdca Trade customer service:

  • Phone: +1 267-280-3514
  • Email: info@gdcatrade.com
  • Service Hours: Monday to Friday, 9:00 AM-6:00 PM(EST)

Please provide the order number and a detailed description of the issue to allow customer service to respond quickly. All emails are answered within 24 hours.

8. Policy Updates
This payment policy may be updated due to operational adjustments or changes in laws and regulations. The latest version will be published on the website and take effect from the date of publication. Consumers are advised to review the policy periodically for the most current information.