Legal notice

 

1. Scope and Company Information
This supplementary legal information applies to U.S. consumers purchasing furniture and home products through the Gdca Trade website, including online ordering, payment, and related services. This page provides information regarding pricing, payment, logistics, data protection, and user rights.

Company information:

  • Company Name: GDCA TRADE LLC
  • Registered Address: 7510 SW 100 Street, PINECREST, FL 33156, United States
  • Company Registration Number (EIN): 88-0889733
  • Phone: +1 267-280-3514
  • Email: info@gdcatrade.com
  • Customer Service Hours (EST): Monday to Friday, 9:00 AM-6:00 PM

Customers can contact us by phone or email during business hours for inquiries regarding orders, payments, and after-sales services. Emails will be responded to within 24 hours.

2. Order Management and Service Scope

  • All furniture and home product orders are placed online through the website.
  • Before completing checkout, users can review complete order details, including product price, quantity, shipping fees, and taxes.
  • We support order modifications, cancellations, and after-sales service requests, which must be submitted before the order enters the processing stage.

3. Logistics and Delivery

  • Products are shipped from U.S. warehouses to the delivery address provided by the customer.
  • Order processing, including picking, packaging, and shipping, is typically completed within 1–3 business days.
  • Users can track the logistics status in real time through the order tracking system.
  • Actual delivery time usually takes 4-7 working days.

4. Pricing and Taxes

  • Prices shown on product pages reflect the individual item price.
  • The total amount at checkout includes product price, shipping fees.
  • All prices are in U.S. Dollars (USD), ensuring transparency with no hidden charges.

5. Payment and Data Protection

  • Gdca Trade does not store full credit card information (e.g., card number, CVV).
  • All payment information is transmitted via encrypted channels and processed by third-party payment service providers to ensure transaction security.
  • Customer personal information is collected and used in accordance with U.S. data protection laws and is only used for order processing and customer service.

6. After-Sales and Returns

  • Users may submit return or after-sales service requests depending on order status and product type.
  • All after-sales requests must include the order number and a description of the issue.
  • After-sales handling follows U.S. consumer protection laws to ensure reasonable safeguarding of user rights.

7. Customer Rights

  • Users have the right to access and correct their personal information.
  • Users may request deletion or restriction of data processing as permitted by law.
  • Requests can be submitted via customer service contacts, and we will respond within a reasonable time.

8. Dispute Resolution

  • Any transaction disputes should first be resolved through direct communication or negotiation.
  • If negotiation fails, disputes may be handled through procedures provided under applicable law.

9. Policy Updates

  • This supplementary legal information may be updated due to operational adjustments or changes in laws and regulations.
  • The latest version will be published on the website and take effect from the date of publication.
  • Users are advised to review this page periodically to obtain the most up-to-date information.