Terms of service

 

1. Scope
These Terms of Service apply to U.S. consumers purchasing furniture and home products through the Gdca Trade website and cover order processing, payment, shipping, returns, and after-sales services.

2. Company Information

  • Company Name: GDCA TRADE LLC
  • Registered Address: 7510 SW 100 Street, PINECREST, FL 33156, United States
  • Company Registration Number (EIN): 88-0889733
  • Phone: +1 267-280-3514
  • Email: info@gdcatrade.com
  • Customer Service Hours (EST): Monday to Friday, 9:00 AM-6:00 PM

3. Services Provided
We provide online sales of furniture and home products, including product display, order processing, shipping arrangements, and after-sales support.

4. User Accounts

  • Users may register an account to place orders, check order status, and manage personal information.
  • Accurate and complete personal information must be provided during registration.
  • Users are responsible for the security of their account information. Any suspicious activity should be reported to customer service promptly.

5. Order Processing

  • All orders will be processed within 1–3 business days.
  • Users can view order details on the order confirmation page, including products, quantities, prices, and shipping information.

6. Payment Terms

  • All orders are settled in U.S. Dollars (USD).
  • Supported payment methods: Visa, Mastercard.
  • Payment information is transmitted via encrypted channels and processed by third-party payment providers.

7. Pricing and Taxes

  • Product prices are displayed on the order page and include applicable taxes.
  • Shipping fees are calculated based on order amount: free shipping for orders of $149.99 (including tax) or more; $9 flat shipping fee for orders below $149.99 (including tax).

8. Shipping Terms


  • Products are shipped from U.S. warehouses via FedEx, UPS, or DHL.
  • Estimated delivery time is 4-7 business days.
  • Users can track orders using the provided tracking number.

9. Return Policy

  • Users may request a return within 14 days of receiving the product without providing a reason.
  • Return shipping costs are covered by the company, and a prepaid return shipping label will be provided.
  • Refunds will be processed within 2 business days after inspection of returned items and returned via the original payment method.

10. Product Use and Maintenance

  • Users must use and maintain products according to the product instructions.
  • The company is not responsible for issues caused by improper use or intentional damage.

11. Customer Service

  • Customer support is available by phone and email during business hours (EST): Monday to Friday, 9:00 AM-6:00 PM.
  • Emails will be responded to within 24 hours.

12. User Obligations

  • Provide accurate and complete personal information.
  • Comply with applicable laws, regulations, and website rules.
  • Users may not use the website for illegal transactions or to infringe on the rights of others.

13. Intellectual Property

  • All content on the website, including text, images, icons, and trademarks, is owned by the company or its licensors.
  • Unauthorized use, reproduction, or distribution is prohibited.

14. Data Protection

  • User information collection, use, and storage comply with U.S. privacy regulations.
  • Payment information is transmitted via encrypted channels and processed by third parties.
  • Users can exercise rights to access, correct, or delete personal data through customer service.

15.Governing Law

  • These Terms are governed by U.S. federal law .
  • Any disputes should first be resolved through friendly negotiation. If negotiation fails, legal action may be filed in the courts where the company is located.

16. Amendments to Terms

  • The company may update these Terms as needed for operational purposes or legal requirements.
  • Updated Terms will be published on the website and take effect from the date of publication.
  • Users are responsible for reviewing the Terms periodically.

17. Contact Information
For any questions regarding these Terms or our services, please contact us:

  • Phone: +1 267-280-3514
  • Email: info@gdcatrade.com
  • Customer Service Hours (EST): Monday to Friday, 9:00 AM-6:00 PM